Privacy policy

Privacy Policy

Effective Date: July 7, 2026

Welcome to Mythora ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mythora.in, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Billing address

  • Shipping address

  • Payment information (processed securely through payment providers)

  • Order history

  • Account login information

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral URLs

  • Shopping preferences

  • Website usage analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Process payments securely

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Respond to your questions and requests

  • Send promotional emails, offers, and newsletters (only if you choose to receive them)

  • Comply with applicable legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Keep you signed in

  • Save your preferences

  • Measure website performance

  • Understand customer behavior

  • Deliver a better shopping experience

You can disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website analytics providers

  • Marketing and email platforms

  • Customer support tools

These service providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws.

We are not responsible for the privacy practices of third-party websites that may be linked from our website.

5. Payment Security

We do not store your complete debit card, credit card, or banking information on our servers.

Payments are processed securely through trusted payment gateways that use industry-standard encryption and security measures.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Secure website encryption (SSL/TLS)

  • Restricted access to customer information

  • Secure payment processing

  • Regular monitoring and security updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment processors

  • Delivery partners

  • Technology service providers

  • Legal authorities when required by law

  • Government agencies where legally necessary

8. Customer Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your account (subject to legal and business requirements)

  • Update your personal information

  • Withdraw marketing consent at any time

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

9. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain business records

When no longer required, your information will be securely deleted or anonymized where appropriate.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The revised version will be posted on this page with an updated Effective Date.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Mythora

Website: https://mythora.in

Email: support@mythora.in

We will make reasonable efforts to respond to your inquiry in a timely manner.

By using mythora.in, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.